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Knowledgebase Categories |
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| The knowledgebase is organized into different categories, please select a category that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Articles |
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 | What is Morpoint |  |
| Morpoints (Cash Rewards) are real money that we send to you by Check or via PayPal. We pays a portion of the commissions we receive from our partners/stores and pay it out to you. You can get Morpoints whenever you and your referrals do the foll |
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| Is this really FREE? | |
| Yes! There are no membership fees and no hidden charges. Your membership is completely free and you can cancel at any time. |
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| How do I join? | |
| Simply sign up for free. It takes only a minute with our simple 2-step registration process. Sign up today and you can even win attractive prizes! Start enjoying Cash Rewards and participate in Surveys now!Sign up with |
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| What will I receive after registration as a member? | |
| You will receive your own personalized Web site, known as your Personal Web site (PWS) and access to the Member Area, where you can manage your account online and access member-only information. More details will be sent to you via email aft |
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| What will I get as a YourSay member? | |
| You’ll get1. Paid for your opinions with cash, gifts and/or Morpoints. These Morpoints get converted to cash each month.2. Referral rewards in the form of Morpoints, whenever you refer others to participate in surveys |
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| What are the various methods of registration? | |
| Online registration is the quickest, most efficient and the only way to enjoy membership. Sign up now and you can even win attractive prizes! |
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| What are Referral Rewards? How do they work? | |
| Referral Rewards are our way of thanking you for referring your friends to us. When the friends you refer participate in surveys, try free offers or shop, they collect cash rewards in the form of Morpoints from all their activities. And you’ll |
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| How do I refer others? |  |
| Your PWS is available worldwide at any time, even while you’re asleep. Thus you can rely on it to easily build your global referral base, 24 hours a day, 7 days a week. All you have to do is simply refer friends to your PWS; no matter where they are; an |
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| What is PWS? | |
| PWS stands for your Personal Web Site. This is given to you free upon registration. You can also refer your friends to your own PWS:Yoursay : If you feel that your friends don't mind getting rewarded for giving their opinions |
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| How do I know how many Morpoints I have? | |
| Simply log in to the Member Area with your (Member# or email address), and (password). You can view the amount of Morpoints you have collected as well as change your account details and preferences |
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| Who do I get the Morpoints (Cash Rewards) from? | |
| The cash rewards come directly from us. They are given in the form of Morpoint.Every 100 Morpoints you collect gives you $1 cash. Each month, your Morpoints will automatically be converted to cash for you. |
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| Is this a scam? | |
| Nope, our survey project are 100% genuine market research study. |
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| How many surveys can i fill up per day? | |
| How many survey we will have for you depends on how many research project we receive from our Market Research partners for your region. There is no hard limit on how many you can fill up per day. As long you are qualified for the study, you are able to pa |
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| What are free offers? | |
| Free offers are free services or products, offered by our Affiliated Merchants, that you can enjoy, for free. There is no purchase required, and absolutely no obligation to buy. Many of these offers are made up of time-limited free trials of useful servic |
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| Are these offers really free? | |
| Yes, they are really free. We understand that there are lots of offers out there, all proclaiming to be free. Unfortunately, not all of them are. That's why we are dedicated to featuring only genuine, free cash offers. We apply a strict selection criteria |
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| Why are you paying me to try these free offers | |
| Merchants pay us to advertise their free offers. In appreciation of you trying these free offers, we would like to share these earnings with you by giving you cash rewards. |
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| Do all the free offers require me to give my credit card information? | |
| No. Free offers that do not require credit card information will be indicated with a "No credit card required" description. |
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| Why do I have to enter my credit card information for some of the free offers? | |
| This is to ensure that the free offer is restricted to one per user, that the user is genuine, as well as to prevent abuse. The Merchant would also like to continue providing you their services. |
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| Will my credit card be charged during the free trial period? | |
| No. It is usually stated in the free trial terms and conditions of each merchant that your credit card will not be charged |
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| Will my credit card be charged after my free trial expires? | |
| No, unless you continue with the service after your free trial expires.If you do not wish to continue with the service, there are usually two ways to cancel:1. For Opt-in services: To cancel the service, you do not need to do anythi |
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| How do I inform the merchant that I wish to cancel my trial or service? | |
| It varies between merchants. Cancellation can usually be done via email, phone or through their Web site. Please check the specific details with them. |
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| I can't log in to the Member Area. | |
| To log in, use either one of the following combination:1. Member# and Password, or2. Email and PasswordIf you still could not log in, it may due to the following reasons:1. You've terminated your membership2. Incorrect me |
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| I am already a member of your partner sites. Do I still need to register with you? | |
| No. There is nothing else that you need to do. As a member of one, you are automatically a member of all our partner's sites. Therefore you enjoy all their benefits as well. |
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| For each Morpoint I collect, how much cash back will I get? | |
| You'll get 1 cent for every Morpoint you collect. For example, if you have collected 1000 Morpoints, you'll get 1000 cents = $10. |
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| How do I exchange my Morpoints for cash? | |
| You don't have to do anything. The Morpoints that you collect will automatically be converted to cash each month for you. |
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| I've received an email confirming the Morpoints that I've earned. But I didn’t see any Morpoints in my Rewards Account yet. How long does it take for the points to be credited into my account? | |
| The email that you've received is the transaction acknowledgement email from us for the transactions that you've made.Once the merchant has verified the authenticity of the transaction, we will deposit Morpoints into your account and send you no |
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| Why do I get Morpoints when the friends I refer collect Morpoints? | |
| It’s our way of thanking you for recommending your friends to join us. |
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| Is there a limit to the amount of Morpoints I can collect? | |
| No, there is no limit to the amount of Morpoints you can collect. |
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| What is the cut-off time for Morpoints collection within a particular month? | |
| It will be the last day of the calendar month based on Singapore Time (GMT +0800). |
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| Do I need to pay for PWS? | |
| No, it is given to you free to make it easier for you to share with everyone, everywhere. |
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| I’ve filled out a pre-screening questionnaire. How come I haven’t heard anything yet? | |
| Our research partners are looking for candidates that fit their specific criteria. The pre-screening questionnaire is used to screen interested survey-takers for eligibility for that particular survey. You will only be contacted by our research partners i |
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| What is YourSay? | |
| Established in 1997, YourSay is one of the first companies in the world to help marketing and research companies worldwide gather consumer opinions via the internet. |
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| Why do you want to pay me to hear my views? | |
| Your input is valuable because it helps companies understand what consumers want, which in turn helps them to develop better products and services. The best way to do this is to gather feedback from consumers, like you, directly. Imagine how much they cou |
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| How are surveys conducted? | |
| Surveys are conducted in three modes: • Online • Over the phone • In-person |
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| What is a Focus Group? | |
| A Focus Group is a gathering of individuals who share certain common characteristics, to discuss or express their views on matters or issues usually related to a particular product or service. |
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| What is expected from me during the Focus Group? | |
| All you need to do is to be yourself and express your views and opinions on a particular product or services. Our research partners, who chair the focus group, will guide you throughout the session. There is nothing you need to prepare for the session. |
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| Where will the surveys be held? | |
| For offline surveys such as Focus Group, Face to Face survey etc, the office venue will be indicated in our email or the pre-selection questionnaire. Specific directions on how to get there will be given to you when our partners contact you.For |
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| How long will the survey takes? | |
| The duration will varies, for Focus Groups usually last for two hours. While other surveys may last anywhere from 10 mins to an hour. |
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| Am I obligated to participate when I register for a survey? | |
| No. We do not want you to do anything you do not wish to. When you register, you merely express your interest in participating in our research projects. If you decide to change your mind when our research partners contact you, that’s perfectly all right |
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| Will I definitely be selected for the session I registered for? | |
| No. It depends on what our research partners are looking for, but we certainly hope so. |
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| How often can I participate? | |
| As often as your time allows you. However, it is subjected to the requirements of each individual project. |
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| What if I can’t make it for the focus group at the last minute? | |
| In the unfortunate event that you cannot attend the focus group due to last minute commitments, please contact our research partner immediately so that they can arrange for an alternative. |
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| How will I know when a new survey is available? Can I see the list of surveys available? | |
| Look out for our emails. When we receive a survey project from research companies, we will send out a survey email invitation to selected members, based on specific criteria set by the research companies. Based on the answers received, our research partne |
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| How much will I be paid for participating in surveys? | |
| The amount varies, most of the time you will be paid cash and/or Morpoints. For cash payments, it may range between $15 to as high as $250 or more, depending on the desired profile required for the project.For Morpoints, it will be indica |
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| When and how do I collect my rewards after an offline survey? | |
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For cash / gift rewards, it is usually awarded immediately after the survey if it is an offline survey such as Focus Group Discussion or Face to Face interview. For Morpoints, it will be awarded after our research partner has ended the survey a |
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| How long does it take for the Morpoints to be credited into my account, after I took a survey? | |
| Your Morpoints will be awarded after our research partner has ended the survey and confirmed your participation with us. This may take a few weeks. |
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| If I get selected for a focus group discussion, could I bring my child or friends along with me? | |
| As YourSay are not the one who organize the Focus group, you could check with our Research Partner after you have been selected to attend the Focus group. |
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| Why some surveys only open for people in certain age group? | |
| As the criteria of the surveys are given by our research partners based on their requirements, YourSay is only spreading the words to our members who might be interested in taking the surveys. YourSay does not discriminate or prefer any age groups, races, |
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| Why I received survey invitation that doesn't fit my profile? | |
| Whenever there is a survey, we try to inform our members even though some of them may not fit into the criteria. This is because they may have siblings, friends or relatives whom may fit into the criteria and the member can share the opportunity with them |
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| I've been responding promptly to your email notices whenever the surveys are deemed relevant to me. However, I've never been contacted, why? | |
| We appreciate your prompt response towards our survey invitations and pre-selection questionnaires and we thank you for your continuous support for YourSay. We utilize pre-selection questionnaires to select the most suitable participants for |
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| I've cancelled my free trial offer, why are you still sending me "Transaction Noted" email? | |
| "Transaction Noted" email is to inform you that your action of taking free trial offer has been tracked and recorded, rewards may still be deposited to you accordingly even though you have cancelled your free trial offer, unless we're otherwis |
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| Are the free offers available for one time try only or unlimited times? | |
| You can try to take the free offers as many times as you want. However, most of the time, those merchants will only allow the same person to register for the free trial only once. |
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| What is PayPal? | |
| PayPal is an online payment solution with over 100 million members located in 55 countries. PayPal enables any business or individual with an email address to securely, easily and quickly send and receive payments online. |
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| How do I change my account information? | |
| You can change your password, address and any other member information in a snap by visiting the Member Area. By keeping your member information updated, we can continue to properly inform you |
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| What happens if I forget my Member# and password? | |
| No worries. We have a Member# and password reminder facility at our Member Area just for that. |
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| How do I receive my Cash Rewards? | |
| Each month, your Cash Rewards (Morpoints) will automatically get converted to cash. The cash will continue to accumulate in your account. If your Cash Account amount exceeds the minimum threshold, you can request Cash Out by simply log in to the |
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| If I want to terminate my membership, what should I do? | |
| To terminate your membership, please log in to the Member Area and click on "Settings" on the left. Do note that upon termination, any rewards you may have accrued will be forfeite |
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| Can I unsubscribe from your mailing list? | |
| Sure, you can unsubscribe at any time. All mailings, except corporate announcements, are optional. To manage your email preferences, please log in to the Member Area, and click on &quo |
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| Now that I’m a member, where can I sign up for your surveys? | |
| Please update your information at Member Area and look out for our survey emails. We will send out a survey email invitations to selected members, based on specific criteria set by the research |
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| How do I check the Morpoints that I've accumulated so far? | |
| 1. Log in to the Member Area with your Member# and password.(if you've forgotten your password, you can use the password reminder facility, by clicking on "forgot password?") |
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| How can I change my email address? | |
| Please log in to the Member Area to update your email address. |
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| I've signed up with the wrong email address. What should I do? | |
| Please log in to the Member Area to update your email address. |
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| I've accumulated some Morpoints previously but now when I login and check again, it shows 0 Morpoints. What happened to the Morpoints that I've accumulated previously? | |
| Each month, your Morpoints will automatically be converted to cash for you. Therefore, Morpoints that you have accumulated in previous months have been converted to cash and you should be able to see in your "Cash Account" under "Morvo B |
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| Do I earn Morpoints when my referral makes a purchase, tries free offers or participate in a survey, a year from now? | |
| As long as they joined using your PWS, you’re eligible to earn Morpoints on every single purchase that they make, every free offer they try or participate in |
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| Do you accept member from any countries in the world? | |
| Yes, we accept members worldwide. Anyone who is at least 12 years of age or above can register for free.There are many ways to refer friends about the great benefits we offer, to find out go to |
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| Can I invite my friends to join as member in order to participate in current as well as future surveys? | |
| Absolutely! All they need to do is to register through your YourSay PWS. After they have gotten their member number, they can register for current survey in th |
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| How do I get Morpoints by trying free offers? | |
| Simply go to your Personal Website (PWS), click on any free offer, and then complete the steps indicated for that free offer. In order to earn Morpoints |
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| How do I link my Web site / Blog to my Personal Web Site (PWS) so I can earn even more Morpoints? | |
| Simply place the hyperlink of your PWS on your existing Web site / Blog. Upon clicking, visitors will be directed to your PWS, where they can sign up with you. |
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| Is it true that my Morpoints never expire? | |
| Yes, the Morpoints that you collect will never expire. They will automatically be converted to cash each month for you. |
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| When will I get my Peronal Web Site (PWS)? What is the URL? | |
| Upon successful registration, your PWS (URL) will be immediately created. Instructions on accessing your PWS will be given on the Web after you have successfully registered, as well as sent to you via e-mail. |
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| I clicked the "Join now!" button and nothing happened. What should I do? | |
| Make sure that your browser enables javascript (you can check the settings on your browser for this). If javascript is enabled and it still does not work, you can request for us to sign you up on your behalf. All you need to do is give us the same info |
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| Where do I send my comments, questions or suggestions if I have any? | |
| We welcome your feedback, suggestions and questions. You can submit a ticket to us. |
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| I’ve referred many people. How come I don’t see any Morpoints in my account yet? | |
| For every new member you refer, it will increases your chances of winning great prizes. However, we do not rewards points for referring. You get Morpoints only when 1. You engage in any activities that reward you with Morpoints2. Your refer |
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| I have joined YourSay for some time but without getting any survey invitations from YourSay, why? | |
| Please update your email address in your Member Area to make sure your email is up to date and active. Please also include feedback@yoursay.com in your |
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| What email addresses can I add to my address book, so I can receive surveys and other offers? | |
| Please add the following email address to your email address book to prevent them from routing to your junk / trash folder. If you are using a spam filter, please configure them to accept our email addresses as well. |
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| I've signed up with you, but I did not get a confirmation email. | |
| We're sorry that we're unable to resend you the confirmation email as it's an system generated email. Please check if that email has been routed to your junk / spam folder. If it didn't, please |
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| I am a member of Yoursay. Can I refer my family member to join YourSay? | |
| Yes, you can refer your family member to register as YourSay member too. They can sign up under your YourSay PWS, www.yoursay.com/youremailaddress or www.you |
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| I try lo login to Member Area but it says that | |
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The problem is because of multiple attempt to log in with incorrect password. Please submit a ticket to us. |
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| What I can do with the Morpoints that I've earned? | |
| Each month, your Morpoints will automatically get converted to cash. The cash will continue to accumulate in your account until you decide to cash out. How to cash ou |
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| What do you do with the information I give you? | |
| We use this information to create personalized product recommendations, surveys invitation, content, services, and advertising specific to you. All of the profile and rating information stored in our database has been entered solely by you and may be edit |
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| Will I start receiving "spam" if I join? | |
| No. We will not sell your information to any third party. As part of our Terms and Conditions, we do send our own members information related to surveys, savings, special offers and corpora |
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| Is there a tool to help me calculate how much I can potentially earn? | |
| Yes, you can click on the "calculator" link to calculate how much you can potentially earn. |
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| Do I have to go to my own PWS each time before I try these free offers? | |
| Yes. This is how we automatically track which free offers you tried. By tracking the offers, we can calculate and pay you the exact amount of Morpoints you have earned. Example of your own |
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| I am already registered with your research partners. Do I need to register again? | |
| We're glad to know that you've signed up with them. There is nothing else that you need to do. |
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| I have joined your research partners. Will I still be using my member# & password that I have acquired through YourSay to login to your research partners' site? | |
| No. The member# and password that you've received from YourSay are different and separate from the login id and password that you need to login to our research partners' site. |
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| I have entered and completed an online survey. How can I get my cash incentive? | |
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If you have completed the survey successfully, we'll have a record of your member number. We will deposit the incentive into your Cash Account in Member Area (www.morvo.com/memberarea) once the project is officially closed by the client, which may last |
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| How do I change my details or profiles? | |
| You can update your profiles by logging in to the Member Area with your (Member# or email address), and (password), click on "Settings" on the left and select "Members Details".All changes can be made from there, exce |
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| I cannot update my details as each time I click settings or any menu, I have to sign on again and this goes on in a loop | |
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It may due to your browser setting or browser incompatibility. Our websites work on both IE6 & IE7 and most compatible with IE6. Kindly try with another PC with IE6 or IE7. |
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| Why I can't view my Cash Bank A/C, it keeps redirecting me back to Login Page! | |
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You may be using Internet Explorer 8.0. To fix this problem, please do the following:1. Visit www.morvo.com/memberarea2. Click on the "Compatability View" button to the right of the Address Bar. You may find out more on |
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| I don't see incentives in my Cash Account although I've just completed a survey. Why? | |
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If you have completed the survey successfully,
we'll have a record of your member number. We will deposit the
incentive into your Cash Account in Member Area
(www.morvo.com/memberarea) once the project is officially closed by |
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